Global Learning & Training Team Lead
KMS Lighthouse is looking for a Global Learning & Training Team Lead to join our growing delivery team. We’re seeking an innovative, hands-on professional who can both shape our global training strategy and personally deliver it, designing programs, running sessions, and building content, while growing and leading a team across multiple locations.
You’ll be a key member of our middle management team, collaborating closely with Delivery, Support, Customer Success, Product, and all other company departments to create and implement cutting-edge learning solutions.
KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and people development, this is the place to be.
Responsibilities:
Leadership & Strategy
- Lead, manage, and grow a global learning & training team
- Define and drive the global customer training strategy
- Drive internal knowledge management initiatives
- Innovate and modernize our e-learning platforms and methodologies
- Execute special projects as assigned by department management
Hands-on Delivery
- Conduct training sessions for diverse audiences: internal teams, partners, and customers
- Design and implement comprehensive onboarding programs for new employees
- Develop and deliver training materials in English and Hebrew
- Build and maintain e-learning content
- Lead and organize customer events, both physical and virtual
- Oversee external knowledge portal management
Must Have
- Proven training and learning development experience, including hands-on delivery
- Proven experience in team management
- Experience developing and implementing e-learning solutions
- Experience organizing and leading customer events
- Excellent English and Hebrew, written and spoken
- Excellent presentation skills, with the ability to engage audiences from end users to executives
- Technology oriented
- Strong project management capabilities
- Strong innovative thinking, a creative approach, and problem-solving skills
- Flexibility in working hours (global role)
Nice to Have
- Knowledge management background
- Experience with SaaS products
- Experience working with enterprise customers
- Additional languages