Back Office Operator - Tax Returns

Better is hiring a Back Office Operator for our Tax Department!

We’re looking for an organized, highly available, and proactive team player to join our elite Tax Refund department.

At Better, we are a fast-growing tech company of 30 employees, helping over 30,000 clients save millions across their financial portfolios. Our cutting-edge technology analyzes market data alongside personalized customer profiles to unlock savings in tax refunds, insurance, pensions, mortgages, and investments.

Location: Tel Aviv, conveniently located right next to the HaShalom train station and Yehudit light rail station

Hybrid work: 3 days in-office, 2 days from home

Salary: Base 10,000 NIS / Month + 1,000 NIS / Month Cibus + Potential success bonuses

What You’ll Be Doing:

• Client Communication: Maintain fast-paced written and verbal communication with clients via phone and WhatsApp.
• Document & POA Management: Onboard clients, gather financial documents, and process signed Powers of Attorney for the Israel Tax Authority and Bituach Leumi.
• Tax Preparation: Prepare and structure client data for accurate tax refund calculations.
• Process Tracking: Monitor ongoing tasks and ensure fast, smooth back-office financial workflows.

What We’re Looking For

• Back-Office Experience: Proven track record as a Back-Office Specialist for at least one year - Must.
• Order & High Availability: Exceptional organizational skills, high attention to detail, and high availability - Must.
• Communication & Agility: Excellent Hebrew communication skills (verbal and written) with the ability to thrive in a dynamic, fast-paced environment - Must.
• Tax or Finance Background: Prior experience in employee tax refunds or a general background in finance - Advantage.
• System Knowledge: Familiarity with Sha’am (Israel Tax Authority system) and the Bituach Leumi representative portal - Advantage.