The primary responsibility of the support representative is to provide technical support to

The primary responsibility of the support representative is to provide technical support to Personyze customers and partners. The support representative will work closely with Personyze Account Managers and R&D teams.

The candidate must have the following skills / experience:

• At least two years in customer support in the high-tech/Internet industry
• Understanding of technical terms and the ability to solve technical problems
• Knowledge in HTML and other analytic tools – a plus (not mandatory)
• Excellent written and spoken English and interpersonal relations (additional languages – a plus)
• Strong written and verbal communication skills