Talent.com
Jobspaddy
Remote Customer Success Manager – TadawebJobspaddy • Israel
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

Jobspaddy • Israel
30+ days ago
Job description

Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb has become a leader in the collection and enrichment of Publicly Available Information (PAI) to effectively scale our users’ impact. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies.

We are recruiting for the position of a Customer Success Manager.

Scope of work:

  • You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success.
  • You will train and mentor our customers on our platform to deliver maximum value on open-source data collection and analysis.
  • You will be problem solving daily and helping customers with use cases that push what is technically possible.
  • You act as the voice of the customer internally to communicate feedback and requests to a cross-functional product team.
  • You will research, explore and help implement new technologies to help our customers.

Your profile:

  • Experience with collection of Publicly Available Information (PAI), production of OSINT and/or OSINF, internet investigations, or thorough online research.
  • Excited by technology and how it can be a catalyst for change.
  • Comfortable preparing and delivering product demonstrations, training workshops and customer briefs.
  • Interest in both international current affairs and information technology advancements.
  • An ethical, legal and transparent approach to data collection.
  • Ability to obtain and maintain a security clearance for this role.

You get bonus points if you have any of the following:

  • Exposure to social network analysis, and knowledge of clear, deep and dark web investigation.
  • Experience as an all source analyst, business intelligence analyst or, with law enforcement investigations.
  • Experience working within a SaaS or digital consultancy environment.
  • Ability to explain complex and time-sensitive issues to users in a simple manner.
  • Experience with data analytics, or data and network analysis.
  • Exposure to Agile software development methodologies.

Our offer:

  • The opportunity to join a growing tech company, well-funded from sustainable organic growth and a Series B funding round in Q1 2023.
  • The chance to join a human-focused company that genuinely cares about its employees and core values.
  • A focus on performance of the team, not hours at the desk.
  • A social calendar including family parties, game nights, annual offsites, holiday events and more, with an inclusive approach for both younger professionals and parents.

This role will be remote and will require regular travel around the US and abroad to see customers. Onboarding training will require you to spend time in Luxembourg, London, Paris and/or Ottawa to meet colleagues and learn the product differentiators.

Tadaweb is an equal opportunity employer and we strive to have a team with diverse perspectives, experiences and backgrounds.

Our culture:

  • Our company culture is driven by the core values of family first, nothing is impossible and work hard, play harder.
  • There’s a healthy and positive culture to care about employee wellbeing by creating a great workplace, which shows up in the investments we make in our offices and social perks.
  • Our leaders aspire to the philosophies of extreme ownership, and servant leadership.
Create a job alert for this search

Remote Customer Success Manager – Tadaweb • Israel

Similar jobs

Head of Product - AIVM (Agentic AI & Blockchain Platform) - Middle East

ChainGPTIL
Quick Apply

Head of Product – AIVM (Agentic AI & Blockchain Platform).AIVM is building the guardrails for the post-human agentic economy, integrating cutting-edge AI and Blockchain technology.Our toolkit w... Show more

Ecommerce Growth Lead, Amazon

Hadley DesignsIL
Quick Apply

Urgent Hiring — Applications are reviewed on a rolling basis.The selection process may take up to 4 weeks, but early applicants are strongly encouraged.Ready to Lead and Scale Our E-Commerce Operat... Show more

B2B Sales Development Representative

HuzzleIL
Quick Apply

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.Our clients include fast-growing startups and established busin... Show more

Senior Analyst, Market Delivery

MasterCardIL

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we’re helping build a sustainable economy where everyone can prosper.We supp... Show more

Lead Software Engineering - Infrastructure Team

MasterCardIL

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we’re helping build a sustainable economy where everyone can prosper.We supp... Show more

Senior Consultant (MBB & Top-Tier Firms) - Freelance AI Project

MindriftIL
Quick Apply

Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.Mindrift, powered by... Show more

Product Listing Designer

Hadley DesignsIL
Quick Apply

Urgent Hiring — Applications Reviewed on a Rolling Basis.The selection process may take up to 4 weeks, but early applicants are strongly encouraged.Make Your Mark in Design, Lead Creativity, and Co... Show more

Blockchain Architect - Middle East

ChainGPTIL
Quick Apply

Blockchain Architect - ChainGPT.Remote (Middle East) - (Global Application Allowed, choose the region closest to you to apply).ChainGPT is a dynamic blockchain and AI company that prioritizes innov... Show more

SaaS Sales Manager - Web3 SaaS & White-Label (IC Role) - Middle East

ChainGPTIL
Quick Apply

SaaS Sales Manager – Web3 SaaS & White-Label (IC Role).Experience: 3–5+ years in B2B SaaS sales (Web3/Crypto experience a plus).ChainGPT is a dynamic blockchain and AI company that prioritizes ... Show more

Affiliate Account Manager (Spanish Speaking)

Libertex GroupIL
Quick Apply

Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.Over the years, the Libertex Group has helped shape the online trading indus... Show more

BDM (Software Sales) - Israel

Azeus ConveneIL
Quick Apply

Sales Target: Independently achieve a target through proactive business development and sales strategies.Product Demonstration and Training: Conduct effective product demonstrations and training se... Show more

Security Architect - Middle East

ChainGPTIL
Quick Apply

Remote (Middle East) - (Global Application Allowed, choose the region closest to you to apply).ChainGPT is a dynamic blockchain and AI company that prioritizes innovation, transparency, and meaning... Show more

Investor Operations and Relations Coordinator

my teamIL
Quick Apply

Join a Cutting-Edge Tech Fund with Unmatched Flexibility!.Lucid Capital, a pioneering technology-focused investment fund, blends the best of venture capital and hedge-fund models.As the first Israe... Show more

Director, Software Engineering

MasterCardIL

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we’re helping build a sustainable economy where everyone can prosper.We supp... Show more

Strategy Consultant - AI Training & Evaluation (MBB & Top-Tier Firms)

MindriftIL
Quick Apply

Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.Mindrift, powered by... Show more

Freelance Agent Evaluation Engineer

MindriftIL
Quick Apply

Please submit your CV in English and indicate your level of English proficiency.Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, eva... Show more

Web Developer (React/Node)

ARCOSIL
Quick Apply

ARCOS plays a critical role on our agile development team, contributing to the design, development, and delivery of high-quality software solutions.The ideal candidate is passionate about crafting ... Show more

Freelance English Writer - AI Trainer

MindriftIL
Quick Apply

Please submit your resume in English and indicate your level of English proficiency.Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing,... Show more

Business Analyst

McKinsey & CompanyIL

Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day?.If this sounds like you, you’ve... Show more

DevSecOps Engineer - Remote

FP MarketsIL
Quick Apply

FP Markets Group of Companies .Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies.We are growing and looking to recruit a Full-time.W... Show more